Complaint assistance
Grievance Redressal
Register a complaint, receive a ticket number, and contact CARTELL for resolution support.
Business & Support Details
- Business Name
- Shree Pukraj Enterprises
- Support Email
- support@cartell.in
- Mobile
- 8807515605
- Address
- Shree Pukraj Enterprises
33, Ground Floor, Appasamy Street,
Near Seven Wells Street, Sowcarpet,
Maskan Chavadi, Seven Wells South,
George Town, CHENNAI - 600001
Grievance Officer
Name: TBD — must be configured before launch
Designation: TBD — must be configured before launch
No officer identity has been invented. Publish the verified name and designation before the store goes live.
Complaint Process
- Submit complaint
- Receive ticket number
- Investigation
- Resolution / escalation
The Grievance Officer should acknowledge a consumer complaint within 48 hours and redress it within one month of receipt, subject to applicable law. The final workflow must also support any complaint-copy and National Consumer Helpline requirements that apply from 1 January 2027.
Complaint Form
Required fields are marked with an asterisk. A private support ticket is stored in WordPress and a ticket number is shown after submission.